1. About us

This website: bunnyhomes.com and all associated web pages (the "Website") is provided by bunnyhome Group Ltd (company registration number 08420723) of 22 Chancery Lane, London, WC2A 1LS and each of our group companies from time to time (“bunnyhomes”, “we”, “us” or “our”). Our group companies include any individual sales or lettings centre with which you will engage if you decide to purchase or rent a property from us (each a “Property Centre”). Each Property Centre is responsible for properties within its location.

If you have any queries or need any support in relation to the Website or anything discussed in these Terms, please contact hello@bunnyhomes.com.

2. About the terms

2.1. These terms and conditions (the “Terms”) explain how you may use the Website and you should read them carefully before using the Website.

2.2. By accessing or using the Website, you agree to be bound by the Terms and any documents referred to in them. If you do not agree with or accept any part of the Terms, you should stop using the Website immediately.

2.3. We may occasionally modify the Terms. The updated Terms will be displayed on the Website and by continuing to use and access the Website following such change, you agree to be bound by any variation made by us. Accordingly, please continue to review the Terms whenever accessing or using the Website. No other changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 2.3.

2.4. Separate terms and conditions will govern your relationship with us if you choose to purchase or a rent a property from us.

2.5. We may occasionally run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions.

2.6. The following definitions shall apply throughout these Terms:

a) Content means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Website, including but not limited to the Downloadable Content.
b) Downloadable Content means any property specifications, brochures, floor plans and marketing particulars provided by us for you to download from the Website.

3. Using the webiste

3.1. The Website is only for your personal and non-commercial use and is provided primarily to allow you to access information about our rental and sale properties.

3.2. You agree that you are solely responsible for:

a) all costs and expenses you may incur in relation to your use of the Website; and
b) keeping your password and other account details confidential.

3.3. The Website is intended for use only by those who can access it from within the UK. If you choose to access the Website from locations outside the UK, we do not represent that content available on or through our Website is appropriate for use or available in other locations.

3.4. As a condition of your use of the Website, you agree not to use the Website:

a) for any purpose that is unlawful under any applicable law or is prohibited by these Terms;
b) to commit any act of fraud;
c) to distribute viruses or malware or other similar harmful software code;
d) for purposes of promoting unsolicited advertising or sending spam;
e) to simulate communications from us or any other entity in order to collect identity information, authentication credentials or other information (‘phishing’);
f) in a manner that harms minors;
g) to promote any unlawful activity;
h) to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
i) to gain unauthorised access to or use of computers, data, systems, accounts or networks; or
j) to attempt to circumvent any password or user authentication methods; or
k) to conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Website, including automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

3.5. Other than as set out in clause 6, you must not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to create derivative works from, transmit, or in any other way exploit any part of the Website.

3.6. We seek to make the Website as accessible as possible. If you have any difficulties using the Website, please contact hello@bunnyhomes.com

3.7. Whilst we try to make sure that the Website is available for your use, we do not promise that the Website is available at all times nor does we promise the uninterrupted use by you of the Website.

3.8. We may change the content or technical specifications of any aspect of the Website at any time at our sole discretion.

3.9. We may prevent or suspend your access to the Website if you do not comply with any part of these Terms, any documents or policies to which they refer or any applicable law.

4. Privacy and personal information

4.1. Any personal information that you provide to us via the Website will be dealt with in line with our privacy policy (which can be found here).

4.2. Where we have your consent or it is in our legitimate interests to do so we may send you information about our properties and other services which may be of interest to you, as well as details of competitions and special offers. We may do this by post, email, telephone or text message (SMS).

4.3. When you opt-in to SMS marketing messages, we will send you a message to confirm your signup. By opting into SMS messages, you agree to receive recurring automated marketing messages from us. Automated messages may be sent using an automatic telephone dialling system to the mobile telephone number you provided when signing up or any other number that you designate. Message frequency varies, and additional SMS messages may be sent periodically based on your interaction with us. We reserve the right to alter the frequency of messages sent at any time and to change the short code or phone number that messages are sent from. Your usual message and data rates will apply.

4.4. You can unsubscribe from marketing messages at any time. You can do this by contacting us or following the unsubscribe link in emails. SMS messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe from SMS messages, we will send you a further SMS message to confirm that you have been unsubscribed and that no more messages will be sent.

4.5. If you are a recipient of SMS messages from us, you agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or contact us at hello@bunnyhomes.com to notify us.

5. Intellectual property

5.1. The Website and all intellectual property rights in it (including but not limited to any Content) are owned by us or our licensors (as applicable). Intellectual property rights means rights such as: copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). We and our licensors reserve all of our and their rights in any intellectual property in connection with the Website and these Terms. This means, for example, that we and they remain owners of such rights and are free to use them as we and they see fit.

5.2. Subject to clause 6, nothing in these Terms grants you any legal rights in the Website other than as necessary to enable you to access the Website. You agree not to adjust, to try to circumvent or delete any notices contained on the Website (including any intellectual property notices) and in particular in any digital rights or other security technology embedded or contained within the Website.

5.3. Trade marks: the bunnyhomes brand name and rabbit logo are our trademarks.

6. Downloads

6.1. You have the right to download Downloadable Content from the Website, provided that you:

a) make no more than one printed copy of such Downloadable Content and no further copies of such printed copy are made;
b) make only personal, non-commercial use of such Downloadable Content; and
c) retain on such Downloadable Content all copyright notices and shall remain bound by the terms of such wording and notices;
d) our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged (except where the content is user-generated).

6.2. You may not offer for sale, sell or distribute over any other medium any Downloadable Content.

7. Linking and framing

You may not make any part of the Website available as part of another website, whether by hyperlink, framing on the internet or otherwise, without our prior written consent. To obtain such consent, you should write to: bunnyhome Group Ltd; 9a Callywith Gate, Launceston Road, Bodmin PL31 2RQ and mark the correspondence with "bunnyhome Group Ltd Website".

8. Links to third party websites

The Website may contain hyperlinks or references to third party websites other than the Website. Any such hyperlinks or references are provided for your convenience only. We have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that we endorse that third party’s website, products or services. Your use of a third party website may be governed by the terms and conditions of that third party website​​.

9. No reliance

While we try to ensure the accuracy of the information on the Website, we do not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website. Any reliance that you may place on the information on the Website is at your own risk​.

10. Property specifications

10.1. The Website, including the Content and Downloadable Content, contains information (for example illustrative pictures, elevation styles, positioning and roof tile colour) and specifications relating to properties marketed for sale and letting by us (the “Property Details”).

10.2. The Property Details are for information and illustrative purposes only and we do not guarantee that any specifications are up-to-date or that the properties listed are available.

10.3. If you require any specific information in relation to any property listed on the Website you should contact hello@bunnyhomes.com. From here we will be able to provide you with the most up-to-date information in relation to all properties available for sale or letting by us. Please note that we will share your enquiry and information with the group entity most appropriate to respond.

11. No warranty

11.1. The Website and the Content are provided "as is" excluding any warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including (but not limited to) the exclusion of warranties of title, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of proprietary or third party rights.

11.2. We accept no responsibility or liability for functions contained on the Website and make no warranties that the Website will operate uninterrupted or error-free or that defects will be corrected. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software​.

11.3. We do not warrant that the Website is compatible with your computer equipment or that the Website or its server is free of errors or viruses, worms or "Trojan horses" and we are not liable for any damage you may suffer as a result of such destructive features.

11.4. These Terms do not affect your statutory rights or your legal rights as a consumer.

12. Limitation of liability

12.1. You acknowledge that your use of the Website, including the Content is at your own risk.

12.2. Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any:

a) losses that were not foreseeable to you and us when these Terms were formed;
b) losses that were not caused by any breach on our part;
c) business losses; and
d) losses to non-consumers.

12.3. We shall have no liability to you for any breach of these Terms caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.

12.4. We only provide our site for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

13. Termination

13.1. We may terminate these Terms, and/or suspend or terminate operation of the Website with or without cause at any time.

13.2. We may prevent or suspend your access to the Website if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.

14. Rights of third parties

No one other than a party to these Terms has the right to enforce any of these Terms.

15. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales and the courts of England and Wales have exclusive jurisdiction in relation to these Terms.

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